Términos del servicio
GENERAL INFORMATION
Welcome to Velaro! The terms "we", "us" and "our" refer to Velaro. Velaro operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the "Services"). Velaro is powered by Shopify technology, which enables us to offer you the Services.
The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty, disclaimer and limitation of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms of Service or Privacy Policy, you must not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependants to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be required to provide certain information, such as your email address, billing, payment and shipping information. You represent and warrant that all information you provide in our store is accurate, current and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and all activity on your account. You may not transfer, sell, assign or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We have made every effort to display our products and services accurately in our online store. However, please be aware that colours or the appearance of products may differ from how they appear on your screen due to the type and configuration of the device you use to access the store.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or match how it is displayed or presented in our online stores.
All product descriptions may be modified at any time without prior notice at our sole discretion. We reserve the right to discontinue the sale of any product at any time and may limit the quantities of any product we offer to any person, geographic area or jurisdiction.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Velaro reserves the right to accept or reject your order for any reason, at its sole discretion. Your order will not be accepted until Velaro confirms its acceptance. We must receive and process your payment before accepting your order. You should review your orders carefully before completing a purchase, as Velaro may not be able to process a cancellation request once an order has been accepted.
In the event we do not accept, modify or cancel an order, we will endeavour to notify you by contacting you via the email address, billing address or phone number you provided at the time the order was placed.
You may return or exchange your purchase only in accordance with our Refund Policy.
You represent and warrant that your purchase is for personal or domestic use and not for commercial resale or export.
SECTION 4 – PRICING AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in the order confirmation sent to you by email. Unless expressly stated otherwise, published prices do not include taxes, shipping, handling, customs or import charges.
Prices published in our online stores may differ from prices offered in a physical store or in online or other stores operated by third parties. We may, from time to time, offer promotions through the Services that may affect pricing and are governed by terms and conditions that differ from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion shall prevail.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transaction and contact you as necessary.
You represent and warrant that: (i) the credit card information you provide is true, correct and complete; (ii) you are duly authorised to use such credit card for the purchase; (iii) charges incurred by you will be accepted by your credit card company; and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for any shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We will not be liable for delays caused by the carrier, customs processing or events beyond our control. Once we transfer products to the carrier, title and risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, marks, text, samples, images, graphics, product reviews, videos and audio, and the design, selection and arrangement thereof, are the property of Velaro, its affiliates or licensors and are protected by U.S. and international patents, copyright and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any material from the Services without our prior written consent.
Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting you any licence or other rights under any patent, trademark, copyright or other intellectual property of Velaro, Shopify or any third party. Unauthorised use of the Services may constitute a violation of applicable intellectual property laws. All rights not expressly granted herein are reserved by Velaro.
The names, logos, product and service names, designs and slogans of Velaro are trademarks of Velaro or its affiliates or licensors. You must not use such trademarks without the prior written permission of Velaro. The name, logo, product and service names, designs and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs and slogans on the Services are trademarks of their respective owners.
SECTION 7 – OPTIONAL TOOLS
You may be provided with access to third-party customer tools as part of the Services, which we do not monitor and over which we have no control or input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use you make of optional tools offered through the Services is entirely at your own risk and discretion, and you should ensure you are familiar with and approve the terms on which tools are provided by the relevant third-party provider(s).
SECTION 8 – THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party material or website you choose to access. If you decide to leave the Services to access these third-party materials or sites, you do so at your own risk.
We will not be liable for any harm or damages related to your access to any third-party website, or your purchase or use of any products, services, resources or content on any third-party website. Please carefully review the third party's policies and practices and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third-party products and services should be directed to the third party.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Note: This section accurately characterises Shopify's relationship with your store and must not be removed or modified.
Velaro is powered by Shopify technology, which enables us to offer you the Services. However, any sale or purchase you make in our store is made directly with Velaro. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Velaro, including any injury, damage or loss resulting from the purchase of products and services. You hereby expressly release Shopify and its affiliates from any claims, damages and liabilities arising out of or related to your purchase and transaction with Velaro.
SECTION 10 – PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify's Privacy Policy, available here. By using the Services, you acknowledge that you have read this Privacy Policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access and use of the Services in order to provide and improve our Services. The information you submit to the Services will be transmitted and shared with Shopify, as well as with third parties who may be located in a country other than where you reside, for the purpose of providing you the Services. Please review our Privacy Policy for more information on how we, Shopify, and our partners use your personal information.
SECTION 11 – SUBMISSIONS
If you submit, upload, post, email or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively, "Submissions"), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display such Submissions in any medium for any purpose, including commercial use.
You also represent and warrant that: (i) you own or have all necessary rights over all Submissions; (ii) you have disclosed any compensation or incentive received in connection with your Submission; and (iii) your Submission complies with these Terms. We have no obligation to: (1) maintain the confidentiality of your Submission; (2) pay compensation for your Submission; or (3) respond to your Submission.
We may, but have no obligation to, monitor, edit or remove Submissions that we determine, in our sole discretion, to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable, or that violate any party's intellectual property or these Terms.
You agree that your Submissions will not infringe any third-party rights, including copyright, trademark, privacy or other personal or proprietary rights. You are solely responsible for any Submissions you make and their accuracy. We assume no responsibility for any Submission posted by you or any third party.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or through the Services that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have placed your order).
SECTION 13 – PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any illegal or malicious purpose; (b) to violate any international, federal, provincial, state or local regulation or law; (c) to infringe or violate our intellectual property rights or those of others; (d) to harass, abuse, insult, harm, defame, slander, intimidate or discriminate against any of our employees or any other person; (e) to transmit false or misleading information; (f) to submit, receive, upload, download, use or reuse any material that does not comply with these Terms; (g) to transmit or procure the sending of any advertising or promotional material, including spam, chain letters, junk mail or any other similar solicitation; (h) to impersonate or attempt to impersonate any person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which may harm Velaro, Shopify or users of the Services.
Additionally, you agree not to: (a) upload or transmit viruses or any other malicious code; (b) reproduce, duplicate, copy, scrape, sell, resell or exploit any part of the Services; (c) collect or track the personal information of others; (d) engage in spam, phishing, pharming or pretexting; (e) use any robot, spider, scraper, automated data collection and extraction tools, artificial intelligence tools (including agentic AI) or other automated or manual means to access the Services; or (f) interfere with or circumvent any security or authorisation features, robots exclusion headers or other measures we employ to restrict access to the Services. We reserve the right to suspend, disable or cancel your account at any time, without notice, if we determine you have breached any part of these Terms.
SECTION 14 – AGENTS
14.1 This section ("Agent Terms") applies if you use, permit, enable or cause an Agent to access, use or interact with any Service. "Agent" means any software or service that performs autonomous or semi-autonomous actions on behalf of or at the instruction of any person or entity, which may run on behalf of or using a person's device without direct supervision.
14.2 No Agent may access, use or interact with the Services unless, at all times, it identifies itself and operates in strict compliance with the requirements of Section 14.4 below. Furthermore, no Agent may access, use or interact with the Services if we have requested that the Agent refrain from doing so.
14.3 We may restrict, including through technical measures, the access, use and interaction of any Agent with the Services and the manner in which it does so.
14.4 Agents must: (i) in every HTTP/HTTPS request, identify that the request originates from an Agent and disclose the Agent's name by including the following in the request's user-agent field string: "Agent/[agent name]"; (ii) not conceal or create confusion about the fact that any access, use or interaction originates from an Agent, such as by (a) imitating human behaviour and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer from human use; (iii) truthfully respond to any question or instruction seeking to determine whether interactions originate from a human or a computer; (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify or control whether and how Agents access, use or interact with the Services.
SECTION 15 – TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) at our sole discretion at any time without notice, and you will remain responsible for all amounts owed up to and including the date of termination.
The following sections shall survive any termination: Intellectual Property, Submissions, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.
SECTION 16 – DISCLAIMER OF WARRANTIES
The information presented on or through the Services is provided for general informational purposes only. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance you place on such information is strictly at your own risk.
UNLESS EXPRESSLY STATED BY VELARO, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT PERMIT THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
SECTION 17 – LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VELARO, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF SAVINGS, LOSS OF DATA, COST OF REPLACEMENT OR ANY SIMILAR DAMAGE, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCT PURCHASED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT.
SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Velaro, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any loss, damage, liability or claim, including attorneys' fees, payable to any third party due to or arising from: (1) your breach of these Terms of Service or the documents incorporated by reference; (2) your violation of any law or the rights of a third party; or (3) your access and use of the Services.
We will notify you of any indemnifiable claim, provided that failure to give prompt notice shall not relieve you of your obligations unless you suffer material prejudice. We may control the defence and resolution of such claim at your expense, including the choice of counsel, but will not settle any claim that imposes non-monetary obligations on you without your consent (not to be unreasonably withheld). You will cooperate in the defence of indemnification claims, including by producing relevant documents.
SECTION 19 – SEVERABILITY
In the event any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect of the Services constitute the entire agreement and understanding between you and us, and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us. Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 21 – ASSIGNMENT
You may not delegate, transfer or assign this agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt shall be void. We may transfer, assign or delegate these Terms and our rights and obligations without your consent or notice.
SECTION 22 – GOVERNING LAW
These Terms of Service and any separate agreement by which we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction where Velaro is established. You and Velaro submit to the personal jurisdiction and venue of such courts.
SECTION 23 – HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 24 – CHANGES TO THE TERMS OF SERVICE
You may review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to review our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services after the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 25 – CONTACT INFORMATION
Email: sportsvelaro@gmail.com
Phone: +34 604 27 62 21